Terms of Service

TERMS OF SERVICE

Ard Coffee Co. LLC

Last Updated: August 17, 2026

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1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a legally binding agreement

between you ("you," "your," or "User") and Ard Coffee Co. LLC ("Ard

Coffee Co.," "we," "us," or "our"), a limited liability company

registered in the State of New Jersey, located at 262 North 7th Street,

Newark, New Jersey 07107.

By accessing our website, placing an order, texting our phone number,

interacting with our AI-powered SMS operations assistant, calling our

business phone, attending our events, or using any of our services

(collectively, the "Services"), you agree to be bound by these Terms.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.

Contact us at:

Email: mumushabazz1@gmail.com

SMS: +1 (973) 587-8802

Phone: +1 (888) 559-9890

Address: 262 North 7th Street, Newark, NJ 07107

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2. ABOUT ARD COFFEE CO.

Ard Coffee Co. LLC is a coffee business based in Newark, New Jersey,

specializing in coffee products, wholesale services, catering, pop-up

events, and related offerings. We operate through physical locations,

online channels, and SMS/phone-based communications.

Our business phone numbers:

Primary SMS Line: +1 (973) 587-8802

Toll-Free Line: +1 (888) 559-9890

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3. ELIGIBILITY

To use our Services, you must:

• Be at least 18 years of age, or 13 years of age with verifiable

parental or legal guardian consent

• Have the legal capacity to enter into a binding agreement

• Not be prohibited from using our Services under applicable law

• Provide accurate, complete, and current information when required

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4. PRODUCTS AND SERVICES

4.1 Coffee Products

Ard Coffee Co. sells coffee products including but not limited to

whole bean coffee, ground coffee, specialty blends, and related

merchandise. Product availability, pricing, and specifications are

subject to change without notice.

4.2 Wholesale Services

We offer wholesale coffee products to qualified businesses. Wholesale

relationships are governed by separate wholesale agreements in addition

to these Terms.

4.3 Catering and Events

We provide coffee catering and pop-up event services. Catering and

event bookings require a separate written agreement or confirmation.

Deposits may be required and are subject to cancellation policies

outlined at the time of booking.

4.4 Service Availability

We reserve the right to modify, suspend, or discontinue any product

or service at any time, with or without notice.

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5. ORDERS AND PAYMENTS

5.1 Order Acceptance

All orders are subject to acceptance by Ard Coffee Co. We reserve the

right to refuse or cancel any order at our discretion.

5.2 Pricing

All prices are listed in US Dollars (USD). We reserve the right to

change prices at any time. Price changes will not affect orders

already confirmed.

5.3 Payment

Payment is due at the time of order unless otherwise agreed in

writing. By providing payment information, you represent that you

are authorized to use the payment method provided.

5.4 Taxes

You are responsible for all applicable taxes. We collect applicable

sales tax where required by law.

5.5 Refunds and Returns

• Defective or incorrect products: Contact us within 7 days of

receipt for a full refund or replacement.

• Change of mind returns: Accepted within 14 days for unopened,

undamaged products in original packaging.

• Perishable goods: Non-refundable once shipped unless defective.

• Event/catering deposits: Refundable up to 14 days before the

event. Non-refundable thereafter.

To initiate a return or refund, contact mumushabazz1@gmail.com.

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6. SMS MESSAGING TERMS

6.1 SMS Program Description

Ard Coffee Co. operates an SMS communications program through

+1 (973) 587-8802 and +1 (888) 559-9890. We send transactional,

operational, and (with your explicit consent) promotional text

messages to customers, partners, and other individuals who have

opted in to receive such messages.

Full SMS Opt-In Policy: ardcoffeeco.com/sms-opt-in-policy

6.2 Consent to Receive SMS Messages

By providing your mobile phone number and opting in, you expressly

consent to receive SMS messages from Ard Coffee Co.

CONSENT IS NOT A CONDITION OF PURCHASE.

You may opt in by:

• Texting START, YES, or UNSTOP to +1 (973) 587-8802

or +1 (888) 559-9890

• Submitting your number through our website with consent

• Providing your number in person with verbal or written consent

6.3 Types of Messages

Depending on your relationship with us, you may receive:

• Order confirmations and status updates

• Event and catering confirmations and reminders

• Wholesale partnership communications

• Promotional offers and announcements (opt-in only)

• Customer service communications

• General business notifications

6.4 Message Frequency

Message frequency varies. Promotional subscribers may receive up

to 4 messages per month.

6.5 Message and Data Rates

Standard message and data rates may apply. Contact your wireless

carrier for details.

6.6 How to Opt Out

You may opt out at any time by replying any of the following

keywords to any message from us:

STOP, STOPALL, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or OPTOUT

You may also opt out by:

• Emailing mumushabazz1@gmail.com with your phone number

• Calling +1 (973) 587-8802

After opting out, you will receive one final confirmation and no

further messages. To resubscribe, text START at any time.

6.7 Help

Text HELP or INFO to +1 (973) 587-8802 or +1 (888) 559-9890

at any time, or contact us at mumushabazz1@gmail.com.

6.8 TCPA Compliance

Our SMS program complies with the Telephone Consumer Protection Act

(TCPA). We do not use automatic telephone dialing systems to send

unsolicited messages. All recipients have provided prior express

written consent as required by law.

6.9 Supported Carriers

Service is available on all major US wireless carriers. Ard Coffee

Co. is not liable for delayed or undelivered messages due to carrier

issues outside of our control.

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7. AI-POWERED OPERATIONS ASSISTANT — TERMS OF USE

7.1 Description

Ard Coffee Co. operates an internal AI assistant powered by OpenAI's

GPT-4 language model. This system is used exclusively by authorized

business owners for internal operational tasks.

7.2 Authorized Users Only

The AI assistant is restricted to authorized Ard Coffee Co. owners

and operators. Unauthorized access or use is strictly prohibited.

7.3 No Autonomous Action

The AI assistant does not take autonomous action. All AI-generated

outbound communications require explicit owner review and approval

before being sent. No message is transmitted without human

confirmation.

7.4 AI Limitations and Disclaimers

The AI may produce inaccurate, incomplete, or outdated information.

All AI outputs are subject to human review. We expressly disclaim

liability for any errors or decisions made in reliance on

AI-generated content.

7.5 Third-Party AI Provider

AI processing is performed by OpenAI. Use of our AI assistant is

also subject to OpenAI's terms at https://openai.com/terms.

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8. VOICE COMMUNICATIONS

8.1 Phone Calls

Calls to or from +1 (973) 587-8802 or +1 (888) 559-9890 may be

recorded for quality assurance and legal compliance. You will be

notified at the start of any recorded call.

8.2 Emergency Services

Our SMS and voice systems are not a substitute for emergency

services. In any emergency, dial 911 immediately.

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9. WEBSITE TERMS OF USE

9.1 License to Use

Ard Coffee Co. grants you a limited, non-exclusive, non-transferable,

revocable license to access and use our website for personal,

non-commercial purposes.

9.2 Prohibited Conduct

You agree not to:

• Use the website for any unlawful purpose

• Attempt to gain unauthorized access to any part of our systems

• Use bots, scrapers, or automated tools without permission

• Transmit viruses, malware, or other harmful code

• Impersonate Ard Coffee Co. or any of its owners or agents

• Collect personal information from other users

• Interfere with or disrupt the website or its infrastructure

9.3 Intellectual Property

All website content — text, images, logos, brand elements, and

software — is the exclusive property of Ard Coffee Co. LLC or its

licensors and is protected by applicable intellectual property laws.

You may not reproduce or exploit any content without written consent.

9.4 User-Submitted Content

If you submit content (reviews, photos, inquiries), you grant Ard

Coffee Co. a non-exclusive, royalty-free, worldwide, perpetual

license to use that content in connection with our business.

9.5 Third-Party Links

Links to third-party websites are provided for convenience only.

We do not control or assume responsibility for third-party content.

9.6 Availability

We do not guarantee the website will be available at all times.

We may suspend or restrict access at any time without notice.

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10. EVENTS AND POP-UPS

10.1 Event Attendance

By attending an Ard Coffee Co. event, you acknowledge that photos

and videos may be taken for marketing purposes. You may request to

be excluded from photography by notifying our staff on-site.

10.2 Event Safety

You agree to comply with all safety instructions and event rules.

We reserve the right to remove any individual who poses a safety

risk or disrupts the event.

10.3 Cancelled Events

If we cancel an event, we will provide a full refund of any

ticket or deposit paid. We are not responsible for travel,

accommodation, or other incidental costs.

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11. DISCLAIMERS AND LIMITATION OF LIABILITY

11.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS

WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,

INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARD COFFEE CO. LLC, ITS

OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE

LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,

PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR

USE OF OUR SERVICES.

IN NO EVENT SHALL ARD COFFEE CO.'S TOTAL LIABILITY EXCEED THE

GREATER OF: (A) THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING

THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

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12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Ard Coffee Co.

LLC and its owners, officers, employees, agents, and licensors from

and against any claims, liabilities, damages, losses, costs, and

expenses (including reasonable attorneys' fees) arising out of:

• Your use of our Services

• Your violation of these Terms

• Your violation of any applicable law or regulation

• Your violation of the rights of any third party

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13. GOVERNING LAW AND DISPUTE RESOLUTION

13.1 Governing Law

These Terms are governed by the laws of the State of New Jersey,

without regard to conflict of law provisions. You submit to the

personal jurisdiction of courts in Essex County, New Jersey.

13.2 Informal Resolution

Before filing any formal claim, contact us at

mumushabazz1@gmail.com. We will attempt to resolve disputes

within 30 days.

13.3 Binding Arbitration

Unresolved disputes shall be resolved by binding arbitration

administered by the American Arbitration Association (AAA) under

its Consumer Arbitration Rules, except that either party may

bring individual claims in small claims court where eligible.

13.4 Class Action Waiver

CLAIMS MAY ONLY BE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER PARTY

MAY PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. If this

waiver is found unenforceable, the arbitration provision is void.

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14. TERMINATION

14.1 By You

Stop using our Services at any time. To opt out of SMS,

reply STOP.

14.2 By Us

We may suspend or terminate your access at any time, with or

without cause, if we believe you have violated these Terms or

engaged in fraudulent, abusive, or illegal conduct.

14.3 Survival

Sections 11, 12, 13, and 15 survive termination.

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15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy, SMS Opt-In Policy,

and any other agreements explicitly incorporated herein, constitute

the entire agreement between you and Ard Coffee Co.

15.2 Severability

If any provision is found unenforceable, it will be modified to

the minimum extent necessary, and all remaining provisions remain

in full force.

15.3 Waiver

Our failure to enforce any right does not constitute a waiver.

15.4 Assignment

You may not assign your rights under these Terms. We may assign

our rights without restriction.

15.5 Force Majeure

We are not liable for failures caused by circumstances beyond our

reasonable control, including acts of God, pandemic, government

action, or internet disruptions.

15.6 Changes to These Terms

We may modify these Terms at any time. We will update the "Last

Updated" date and notify you of material changes via SMS or email.

Continued use of our Services constitutes acceptance.

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16. CONTACT US

Ard Coffee Co. LLC

Attn: Legal

262 North 7th Street

Newark, New Jersey 07107

Email: mumushabazz1@gmail.com

SMS: +1 (973) 587-8802

Phone: +1 (888) 559-9890

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© 2026 Ard Coffee Co. LLC | 262 North 7th Street, Newark, NJ 07107